PRIVACY

Privacy Policy

This policy explains how Pyrogen Environmental Limited handles personal data in connection with this website. It is written to meet the UK GDPR and the Data Protection Act 2018.

Who we are

The data controller is Pyrogen Environmental Limited, a company registered in England and Wales, company number 11990563, whose registered office is 182 Front Street, Chester-le-Street, County Durham, DH3 3AZ, United Kingdom.

You can reach us at info@pyrogenenvironmental.com or +44 7930 101 140.

What this website collects

Nothing. There are no forms, no accounts, no newsletter and no comments on this site. We run no analytics, no advertising or marketing cookies, no tracking pixels and no social media embeds. Every font, image, stylesheet and script is served from this domain, so visiting the site makes no request to any third party.

Our hosting provider may keep standard server access logs, which can include your IP address, for security and reliability. We do not use those logs to identify visitors or to build profiles.

Storage on your device

The only thing this site stores on your device is a single browser localStorage entry named pel-consent, which records the choice you made on the cookie banner so that we do not ask again. It is essential to that preference and nothing else. Full details are on the Cookies page.

If you contact us

If you telephone or email us, we process the contact details and the content of your message only in order to respond and to keep a record of the enquiry. The lawful basis is our legitimate interests in answering people who get in touch (UK GDPR Article 6(1)(f)). We keep enquiry correspondence only for as long as it is needed for that purpose.

We do not sell personal data, we do not use it for automated decision-making or profiling, and we do not transfer it outside the United Kingdom other than through ordinary email delivery.

Your rights

Under the UK GDPR you have the right to be informed, and to request access to your personal data, rectification, erasure, restriction of processing, portability, and to object to processing. To exercise any of these rights, email info@pyrogenenvironmental.com. We will respond within one month.

Complaints

If you are unhappy with how we have handled your personal data you can complain to the Information Commissioner’s Office, the UK supervisory authority, at ico.org.uk, or by telephone on 0303 123 1113.

Changes

If this policy changes we will publish the revised version on this page and update the date below.

LAST UPDATED 8 SEPTEMBER 2026